What to Know

  • Eligible customers will receive $ 500 to help with utility costs, which include gas, cell phone, Wi-Fi, and Internet and cable services.
  • Applicants must be DWP residential customers with an online account during the enrollment period, which begins Monday, November 1 and ends on November 22.
  • For more information on the applications and the Utility Grant Project, click here.

The deadline for low-income Los Angeles residents to apply for assistance with paying utility bills amid the COVID-19 pandemic has been extended another week, Council President Nury Martinez’ office announced Thursday.

The application period for the $50 million program that provides federal financial relief for paying utility bills during the pandemic was expected to end Sunday, but Rick Coca, a spokesman for Martinez, said the office is giving people through Nov. 22 to apply.

The City Council voted earlier this month to use the COVID-19 relief funds to help struggling Department of Water and Power customers.

“Our low-wage workers continue to suffer in silence,” Council President Nury Martinez, who authored the motion to create the program, said earlier this month. “They are the first to put themselves and their families at risk through their essential work. I am unapologetically dedicated during this pandemic to help them get whatever resources they need to hang on and stay in their homes.”

The COVID-19 Utility Grant Program is operated in partnership with the DWP and will distribute funding by a lottery system — but people affected by the pandemic who are already enrolled in the DWP’s low-income assistance program will be prioritized.

Los Angeles city residents who are DWP customers making 50% of the area median income or less will be eligible to receive $500 to assist with utility costs, which includes gas, cellular phone, Wi-Fi and Internet/cable services.

The program is expected to serve up to 100,000 households, according to Martinez.

“Our low-income communities have demonstrated tremendous resilience and strength during this national public health emergency,” Councilman Curren Price said earlier this month. “COVID-19 has hit the working poor and people of color the hardest, and it is up to their government to put forward a range of solutions that mitigate the challenges of this remarkable time in human history.”

Applicants for the funding must be DWP residential customers with an online account during the enrollment period.

More information about applications and the Utility Grant Project is at ladwp.com/UtilityCares.


By Kelley Wheeler

Kelley Wheeler is a Metro reporter covering political issues and general assignments. A second-generation journalist, worked with all major news outlet, she holds a vast expeirience. Kelley is a graduate of USC with degrees in journalism and English literature. She is a recipient of Yale’s Poynter Fellowship in Journalism.

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